Substantiation of the conditions for the emergence of a synergistic effect in the supply chain of special dimensions’ consumer goods

Authors:
L.Ya. Yakymyshyn1
1. Ternopil Ivan Puluj National Technical University (Ternopil, Ukraine)
Section:
Innovations in Marketing
Pages:
109 - 120
Language:
Ukrainian
DOI:
10.21272/mmi.2017.2-10


Annotation

The aim of the article. The solving of problem of integration marketing and logistics in order to obtain a synergistic effect in the field of distribution of specific goods requires rethinking the classic position of logistics and marketing, identifying their common goals and areas of cooperation.

The results of the analysis. It was established that the demand for specialized and professional logistics service influenced on the development of logistics enterprises. That allowed to expand package of services and to form a market of logistics operators. Identified that the cooperation with major logistics operators has advantages in customer service and could involve other logistics companies if needed.

It was proved that for production companies at the segments of consumer products such as household electrical goods and furniture custom size, it is advisable to use outsourcing of sales logistics. Established that the consumer goods supply chain is characterized by activities based mainly on the processes of distribution. Therefore the integration of phases of supply and distribution is typical, and less – the phase of recycling.

Considering the above features of the market and its participants, it is obviously that the greatest value among the main activities will have activities as follow:

-  logistics sales (related with the preparation of the finished products and its shipment to the last customer), which covers the complex - planning, management and treatment of physical delivery of finished products from the transfer to acceptance and to the market, with the needed information flow to accelerate the sales process and to minimize costs;

-  marketing and sales (all actions which inform consumers about the offer of supply chain and enable direct act of goods sale).

Identified the target conflicts in the logistics service of product, which can be avoiding though integrated solutions of marketing and logistic.

It was established that the adoption of enterprise strategy of the formation of supply chain for consumer goods depends on the distribution model used by the manufacturer, so the issue of integration the goals and decisions of marketing and logistics actualized at the sphere of goods distribution.

Conclusions and directions of further researches. Identified key success factors of functioning of supply chain consumer products of special dimensions, which are flexible in the field of distribution and efficient in supplying. Highlight the integration of marketing and logistics, which will secure the success of the supply chain in the market:

-  customer service aimed primarily on ensuring the availability of goods, where the logistics plays main role (aspect of availability of goods, which is achieved through speed, timeliness and flexibility of the supply side, aspects of reducing costs) and marketing (aspect of quality, aesthetics, price);

-  demand management, where the marketing is the successful tools (identification and accurate understanding of customer needs, forecasting demand) and logistics (aspect adjustment due to the last consumers, ensuring timely response to their needs, inventory management);

-   interaction between members of the supply chain, provided by information system (aspects of transparency, reliability of relationship, trust);

Reducing costs in the field of supply and distribution, provided by logistics (elimination of unnecessary costs, acceleration of processes) and marketing (aspect of precise planning and controlling of processes, rapid response to changes in the environment).


Keywords
market of specialized logistics operators, distribution, household products of special dimensions, demand, marketing and sales, sales logistics, logistics product, integration of goals of marketing and logistics


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